Privacy Policy
This Privacy Policy describes how Simply Modern Scents LLC ("Simply Modern Scents," "we," "us") collects, uses, and shares your personal information when you visit or make a purchase from simplymodernscents.com (the "Site").
Information We Collect
Device information. When you visit the Site, we automatically collect information about your device — including browser type, IP address, time zone, and which pages and products you view — using cookies and similar technologies. We use this to load the Site correctly and to understand how visitors use it.
Order information. When you make a purchase (or attempt to), we collect your name, billing and shipping address, email address, phone number, and payment information. We use this to fulfill your order, process payment, arrange shipping, send order confirmations, screen for fraud, and — when consistent with your preferences — send you marketing about our products.
Customer support and account information. If you contact us or create an account (including a wholesale account), we keep the information you share so we can serve you.
How We Share Your Information
We share personal information with trusted service providers who help us run the business:
- Shopify, which powers our online store (see shopify.com/legal/privacy)
- Recharge, which manages our scent oil subscriptions
- Shipping carriers (such as USPS and UPS) to deliver your order
- Email marketing platforms, to send order updates and, with your consent, promotional emails
- Sales channel and analytics partners such as Google, Meta (Facebook and Instagram), and TikTok, when you interact with our listings or ads on those platforms
We may also share information to comply with applicable laws, respond to lawful requests such as subpoenas, or otherwise protect our rights. We do not sell your personal information.
Advertising
We may use your information to show you ads or marketing we believe will interest you, including through advertising partners such as Meta (Facebook and Instagram), Google, and TikTok. You can opt out of targeted advertising through Facebook ad settings, Google ad settings, or the Digital Advertising Alliance portal at optout.aboutads.info.
Cookies
We use cookies to keep your cart working, remember your preferences, and measure Site performance. You can manage or block cookies in your browser settings, though some Site features may stop working. For a current list of the cookies Shopify uses on storefronts, see shopify.com/legal/cookies. Because there is no consistent industry standard for "Do Not Track" signals, we do not change our practices in response to them.
Data Security & Retention
We use industry-standard safeguards to protect your information, though no method of transmission or storage is 100% secure. When you place an order, we keep your order information for our records unless and until you ask us to delete it.
Children's Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
Text Messages
If you opt in to text messages from us, you consent to receive recurring automated marketing and order-update texts at the number provided. Consent is not a condition of purchase. Message and data rates may apply; reply STOP to unsubscribe.
Your Rights
Depending on where you live, you may have the right to access the personal information we hold about you, correct it, delete it, or receive a copy of it. To make a request, email us at the address below and we will respond as required by applicable law, including the GDPR for European residents and the CCPA for California residents.
Changes
We may update this policy from time to time to reflect changes in our practices or for legal and regulatory reasons.
Contact
Questions or requests? Email simplymodernscents@gmail.com or write to Simply Modern Scents LLC, 8361 Broadwell Rd, Cincinnati, OH 45244, United States.
Last updated: June 10, 2026