We work hard to bring you handmade, non-toxic products that we believe you will truly love using. In the event that you are unsatisfied with our products purchased from our online store, please contact us directly to discuss the issue(s). Due to the nature of our products we do not offer refunds.

For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange: Simplymodernscents.com